OP-ED: Want To Save Your Company From Scandal? Give The Gift Of Culture

Written by:

Katie Mehnert

This opinion piece originally ran in Forbes on December 18, 2017.

The holidays are upon us, and you’ve probably given a lot of thought to how you’re going to show your appreciation for your employees and all their hard work. Holiday parties are great. Bonuses are better. But really, all your employees want is a strong, inclusive culture. And it starts at the top.  

We've seen firsthand what a toxic culture can do to a company and a corporate career. A grassroots movement to expose sexual harassment and assault in the workplace has taken aim at major executives and politicians. In many cases, it has taken them down. The list includes: Uber CEO Travis Kalanick, Hollywood heavyweight Harvey Weinstein, Rep. John Conyers, Sen. Al Franken, Charlie Rose, Matt Lauer, Garrison Keillor, and more.

The companies they’ve worked for have been left to pick up the pieces and rebuild their brand - ensuring the public that the apple fell very, very far from the tree.

It begs the question: How can you protect your company from such scandals? The answer lies in a strong, inclusive culture — and leaders who get it.

I’ve seen this firsthand throughout my 20-year career in energy - the sector that is one of the worst when it comes gender inclusivity. Ok, second to worst.

But the diversity gap isn’t unique to the energy sector. The Women in the Workplace study, a collaborative effort between Lean In and McKinsey & Company, found that one in five C-suite executives is a woman. One in 30 is a woman of color.

On top of that, nearly 50% of men think women are well-represented in leadership at companies where only one in 10 senior leaders is a woman. And a third of women feel the same way.

That’s a culture problem, and it’s going to take strong, committed leadership to fix it.

Earlier this year, the Boston Consulting Group joined forces with the World Petroleum Council to look at the gender gap in energy.

The report found roughly 86% of men who think their CEO considers gender diversity “very important” also consider it “very important.” When men don't think their CEO considers gender diversity “very important,” that percentage drops to 34%. In an industry where the majority of CEOs are male, that means a lot is riding on a few good men.

Or maybe not: June marked the launch of the CEO Action for Diversity and Inclusion led by a steering committee of CEOs and leaders from Accenture, the Boston Consulting Group, Deloitte US, EY and KPMG, among others.

The initiative has collected commitments from more than 150 CEOs to take action in cultivating a diverse and inclusive environment. One that empowers employees to promote diversity and inclusion.

The key word there: action.

On the website for the CEO Action for Diversity & Inclusion, there’s a place for companies to highlight the real work they’re doing to change the face of their businesses. Entergy, an integrated energy company based in New Orleans, implemented a new three-fold process to ensure local diverse suppliers can compete for contracts. KPMG created its Women’s Leadership Summit to move more women into C-suite positions. And Emerson, a global engineering and technology company based in St. Louis, signed the CEO Action and then announced it had joined Pink Petro, the global community I created to fight the gender gap and stereotypes in energy.

This isn’t just important from a PR perspective; it’s a business imperative. Three-quarters of oil and gas employees are 50 years of age and older, according to the report from the Boston Consulting Group. There won’t be enough men to fill the gaps when those employees start to retire. The energy industry will need women to survive.

Safety and quality are other key considerations, especially in a high-hazard industry, and the BCG report ties more women in the industry to improved problem solving, greater creativity and lower-risk decision-making.

And last but certainly not least comes revenue. Past research has shown that an organization with 30% female leaders can add 6% to the bottom line.

Given all that’s at stake, I’m going to ask something of all those CEOs who get it, and even those who don’t: Consider yourselves, and the rest of your C-suite, chief culture officers for your organizations.

Take a page from Peter Coleman, CEO of Woodside Petroleum, who told the crowd at the World Petroleum Congress this summer that diversity and inclusion “must be led by me.” He also issued an advertisement to dissatisfied energy employees everywhere: “Working for a company that promotes bias? Leave and come work for us.”

https://twitter.com/PinkPetro/status/885103248033632256

In the big world of deal-making, the new T&Cs — in energy and beyond — are talent and culture. The pipeline as it stands can’t support the industry’s future needs. And culture is what will bring people into our businesses and keep them there.

This is not an HR matter; it’s something the C-suite — the entire C-suite — needs to own, now more than ever.

Katie Mehnert is the CEO of Pink Petro, a global community aimed at disrupting the gender gap in energy. She’s a former Health, Safety and Environment leader at BP and Shell and a Top 40 under 40 entrepreneur.

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